AFTER SALE SERVICES

Our team of experienced staff will guide you through a simple and seamless buying experience, from payment to delivery of your purchases anywhere around the world.


PAYMENT

 

If your bid in an auction is successful, you’ll receive the following via e-mail shortly after the sale:

  • An invoice (the hammer price plus the buyer’s premium as well as any applicable taxes)
  • Collection and storage information, including the location of your property and date of availability
  • Details on how to pay
  • Shipping information

 

We accept VISA and Master Card credit cards and all major debit cards. For most purchases, you are encouraged to pay online.

Please note that for auctions, payment is due within 48 hours of the auction.

Aspire does not accept third-party payments from an individual or organisation that is not the winning bidder.


 

SHIPPING

 

There will be bulk complimentary shipping done between our offices in Johannesburg and Cape Town following each auction.

For international and national shipping, we have preferred logistics partners which we will gladly assist you with obtaining a quote for the shipping of your purchases.

All works being shipped internationally have to be crated to ensure the works are secure. However, if you wish to make use of your own logistics company this will be for your own arrangement.

Shipping costs must be paid in full prior to the works being released by Aspire Art Auctions.

 

Please contact us for further details:
Garnett Ludick | +27 21 418 0765 | garnett@aspireart.net


 

INSTALLATION

We can help you arrange installation of your artworks after purchase. Please contact us for further details.

 

STORAGE

Where appropriate, Aspire can oversee the arrangements for any insurance, packing and shipping. We also provide complimentary storage for property awaiting sale with Aspire.

For other property not to be sold through Aspire, or previously unsold at Aspire, we provide competitively priced storage in Johannesburg and Cape Town.

 

Contact our After Sale Services team

Michelle Noble
Finance & HR Officer


accounts@aspireart.net
+27 83 273 8034

Garnett Ludick
Logistics and Storekeeper


garnett@aspireart.net
+27 21 418 0765

For further information complete the form below and we will be in touch